FAQ

Delivery & Tracking

How long does it take to get my order?

A: The order ships from our warehouse worldwide, depending on where you live it can take 3-10 days. In the U.K it should take 3-5 days, international 5-10 days. 

How do I check my order status?

A: One you have submitted your order, our team will immediately email you confirming your order and shipping information.

 What if I entered the wrong shipping address?

A: If you entered the wrong shipping information, contact us as soon as possible and our team will change it for you.

What if my order is lost or damaged?

A: We will happily replace or refund lost or damaged orders free of charge.

 

Order Changes and Cancellations 

Can I change my order?

A: Yes, if your order has not been sent yet, please contact us and we will be happy to change your order. Orders that have already been dispatched cannot be changed. However, you can ship the product back to us and we will issue a refund once the product arrives.

Can I cancel my order?

A: Yes, if your order has not been sent yet, please contact us and we will happily cancel your order. Orders that have been dispatched cannot be cancelled. However, you can ship the product back to us and we will issue a refund once the product arrives.

Additional Questions

Can I fly with my advanced blender 1.0?

A: Yes you can! Our team recommends bringing your blender with no liquids inside.